☞ Communication can only be effective if we follow the basic principles of professional communication skills.
☞ These can be abbreviated as 7 Cs i.e.,
1. Clear - be clear about what you want to say. 2. Concise - use simple words. 3. Concrete - use exact words and facts. 4. Correct - use correct spellings and grammar. 5. Coherent - words should make sense and relate to the main topic. 6. Complete - include all the needed information. 7. Courteous - be respectful, friendly and honest.
☞ Communication Barriers can be defined as the aspects or conditions that interfere with effective exchange of ideas or thoughts.
☞ Following are the some barriers :
1. Physical Barriers 2. Linguistic Barriers 3. Interpersonal Barriers 4. Organisational Barriers 5. Cultural Barriers
Physical Barriers - Physical barrier is the environmental and natural condition that act as a barrier in communication in sending message from sender to receiver.
Linguistic Barriers - The inability to communicate using a language is known as language barrier to communication.
Interpersonal Barriers - Stage fear, lack of will to communicate, personal differences can create interpersonal barriers to communication.
Organisational Barriers - Formal hierarchical structure affect the free flow of communication in organisations and therefore, need to be suitably managed.
Cultural Barriers - Cultural barriers is when people of different cultures are unable to understand each other’s customs, resulting in inconveniences and difficulties.
☞ It is essential to overcome these barriers to ensure smooth and effective communication :
1. Use simple language. 2. Do not form assumptions on culture, religion or geography. 3. Try to communicate in person as much as possible. 4. Use visuals. 5. Take help of a translator to overcome differences in language. 6. Be respectful of other’s opinions.